Privacy Policy

Last Updated: 19th June 2024

Introduction

Alchemab Therapeutics Ltd (“Alchemab”, “we, “us”, “our”), of East Side, Kings Cross, London, N1C 4AX, a company registered in England and Wales, registration number 12156844, is committed to protecting the privacy and security of the Personal Data we collect about website visitors and end customers (“you”, “your”).

The purpose of this privacy notice is to explain what Personal Data we collect about you when you visit our website or use our services. When we do this, we are the Controller of the Personal Data we process, registered in the UK with the Information Commissioner’s Office (“ICO”), registration number ZB365796.

Please read this privacy notice carefully as it provides important information about how we handle your personal information and your rights. If you have any questions about any aspect of this privacy notice, you can contact us using the information provided below in the ‘Contact us’ section.

We update this privacy notice from time to time in response to changes in applicable laws and regulations, to our processing practices and to the products and services we offer. When changes are made, we will update the date at the top of this document. Please review this privacy notice periodically to check for updates.

Personal Data we collect

Alchemab is primarily a business-to-business service provider, as such we may collect the Personal Data of employees of our business customers. We may collect the following categories of Personal Data:

  • For the provision of our products, services or to allow you to register an interest in working with Alchemab:
    • Title;
    • First name and surname;
    • Job title;
    • Business name;
    • Business email address;
    • Business or personal phone numbers; and
    • Specialism or area of interest.

Information we receive from other sources. 

We may receive information about you from any other websites we operate or from other third parties including:

  • business partners;
  • sub-contractors in technical, payment and delivery services;
  • analytics providers;
  • advertising networks; and
  • search information providers.

Information about our use of Cookies

Our website uses cookies which help us provide you with a good experience when you browse our site. Without them, our site will not function correctly.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website.

To learn more about cookies, please visit https://www.allaboutcookies.org/.

Purposes for which we use Personal Data and the legal bases

When providing services to you, we may use your Personal Data for the following purposes and on the following lawful bases:

PurposeLawful Basis for Processing
Responding to correspondence from youIt is in our legitimate interest to respond to enquiries made via our website, by email, through our social channels or any other means
Sending you information which may be of interest  If you are an existing customer or have expressed an interest in our products or services, we will rely on legitimate interests to contact you for marketing purposes. You may object to the processing for this purpose by emailing privacy@alchemab.com If we have captured your consent for the purposes of marketing, that consent may be withdrawn at any time by emailing privacy@alchemab.com
Provision of our servicesProcessing is necessary for performance of the contract between us
Business management, forecasting and statistical purposesIt is our legitimate interest to identify areas for managing current business relationships, develop new products and services, and for managing our business
Maintenance of physical security and ensuring the health and safety of employees and on-site visitorsWe have a legal obligation to maintain secure, safe premises for employees and on-site visitors and to protect company property
Improving our websites and the overall website visitor and user experienceIt is our legitimate interest to allow analytics and search engine providers to help improve and optimise our websites
Improving our websites and the overall website visitor and user experience  We use cookies on our websites with your consent, unless they are strictly necessary cookies, in which case your consent is not required

Where Personal Data is processed because it is necessary for the performance of a contract to which you are a party, we will be unable to provide our services without the required information.

Sharing your data

It is unlikely that we will ever share your Personal Data outside the UK or European Economic Area (the 27 EU member states plus Norway, Iceland and Liechtenstein – “EEA”). If a business need arises and it becomes necessary for us to share your data outside the UK or EEA for the purposes of providing our services to you, we will only share it with organisations in countries which benefit from a UK Adequacy Regulation or similar arrangement, or if not, by using the UK International Data Transfer Agreement, which contractually obliges the recipient to process and protect your Personal Data to the standard expected within the UK.

How long we keep your data

We will retain your Personal Data for as long as is necessary to provide you with our services and for a reasonable period thereafter to enable us to meet our contractual and legal obligations and to deal with complaints and claims.

At the end of the retention period, your Personal Data will be securely deleted or anonymised, for example by aggregation with other data, so that it can be used in a non-identifiable way for statistical analysis and business planning. Retention periods are detailed within our Personal Data Retention Policy. This information is available upon request.

How we protect your data

We implement appropriate technical and organisational measures to protect data against unauthorised or unlawful processing and against accidental loss, destruction or damage.

In addition to the technical and organisational measures we have put in place, there are simple things you can do to in order to further protect your personal information, such as:

  • never share One Time Passcodes (OTPs);
  • never enter your details after clicking on a link in an email or text message;
  • always send confidential information by encrypted email to reduce risk of interception;
  • if you are logged into any online service do not leave your computer unattended;
  • close down your internet browser once you have logged off;
  • never download software or let anyone log on to your computer or devices remotely, during or after a cold call; and
  • you can easily identify secure websites by looking at the address in the top of your browser which will begin https:// rather than http://.

Your data protection rights

There are certain fundamental rights that you have in respect of your Personal Data:

RightsDescription
Right to be informed  Individuals have the right to be informed about the collection and use of their Personal Data
Right of accessIndividuals have the right to receive a copy of their Personal Data, and other supplementary information
Right to rectificationIndividuals have the right to have inaccurate Personal Data rectified or completed if it is incomplete
Right to erasureIndividuals have the right to request their personal information to be erased, in certain circumstances
Right to restrict processingIndividuals have the right to request the restriction or suppression of their Personal Data, in certain circumstances, in particular: if your data is not accurate;if your data has been used unlawfully but you do not want us to delete it;if your data is no longer needed, but you want us to keep it for use in legal claims; or if you have already asked us to stop using your data but you are waiting to receive confirmation from us as to whether we can comply with your request
Right to data portabilityIndividuals have the right to obtain and reuse their Personal Data, in a machine-readable format, for their own purposes across different services, in certain circumstances
Right to objectIndividuals have the right to object to the processing of their Personal Data, in certain circumstances   Where we are using your Personal Data because it is in our legitimate interests to do so, you can object to us using it this way   Where we are using your Personal Data for direct marketing, including profiling for direct marketing purposes, you have an absolute right to ask us to stop doing so
Rights with respect to automated decision-making and profilingIndividuals have the right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you

In addition to the above, an individual also has the following rights:

RightsDescription
Right to withdraw consentWhere we are using your Personal Data based on your consent, you can withdraw your consent at any time
Right to lodge a complaint with a supervisory authorityYou have the right to raise a complaint about how we handle your personal information with a relevant supervisory authority.

Exercising your data protection rights

You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances

Contact us

If you would like to exercise your statutory data protection rights, or if you have any concerns or questions about how we handle Personal Data, please contact us using the details below:

Alchemab Therapeutics Limited
East Side
Kings Cross
London
N1C 4AX

Alternatively, you can email us at privacy@alchemab.com.

Raising a complaint with the UK data protection supervisory authority

If you believe that you have exhausted all possible avenues of resolving your data protection concerns with us, you may lodge a complaint with the ICO by calling their Helpline on 0303 123 1113.

You can also send your postal correspondence to:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Alternatively, you can contact them at https://ico.org.uk/make-a-complaint/.

Data Protection Officer

We do not have a statutory requirement to appoint a Data Protection Officer (“DPO”) under the UK GDPR. However, for accountability and compliance purposes, we have voluntarily appointed Evalian Limited, a company specialising in data protection, cyber security and information security, as our DPO. Evalian Limited can be reached at dpo@evalian.co.uk.